Our mission is to build software people love.

1. Who We Are

502 Code River LLC is a software development company based in Kentucky, USA. We design and develop video games, mobile apps, and websites for ourselves and for clients.

Contact Information
Company: 502 Code River LLC
Website: https://502coderiver.com
Email: support@502coderiver.com

If you have questions about this Privacy Policy or our data practices, you can reach us at support@502coderiver.com.

2. Scope of This Privacy Policy

This Privacy Policy applies to:

• Visitors to our Websites (e.g., people viewing pages, submitting contact forms, or subscribing to updates).
• Users of our Apps (e.g., players of our games on mobile, PC, or web).
• Business clients and partners we work with for software, game, or website development services.

Individual games or apps may provide additional, game-specific notices or addendums that explain particular data practices or third-party tools for that title. If any such terms conflict with this Policy, those more specific terms will generally govern for that particular title.

3. Information We Collect

The information we collect depends on how you interact with our Services, your device settings, and which third-party tools are used in a particular Website or App.

3.1 Information You Provide Directly

We may collect information that you choose to provide, such as:

• Contact information: Name, email address, and any other details you provide when you contact us, request support, or request quotes.
• Account or profile information: Username, display name, or profile data if required.
• Communications and content: Content of messages, feedback, reviews, or survey responses.
• Client and business information: Business contact details, project-related files, and billing information.

We do not intentionally request or require sensitive personal information (such as social security numbers, financial account numbers, health data, etc.) for normal use of our games.

3.2 Information Collected Automatically

When you use our Websites or Apps, we and our service providers may automatically collect certain information from your device and usage, including:

• Device model, operating system, hardware version
• Language, time zone, and country/region
• Browser type and version (for Websites)
• Screen resolution and settings
• Advertising identifiers (such as Google Advertising ID or Apple IDFA)
• Usage and gameplay data (progress, stats, interactions)
• Log and diagnostic information (crash logs, IP address)

3.3 Cookies and Similar Technologies (Websites)

On our Websites, we may use cookies to remember preferences, maintain sessions, measure traffic, and support analytics.

3.4 Information from Third Parties

We may receive information from analytics providers, advertising networks, payment processors, and business partners.

4. How We Use Information

• 4.1 Provide and Operate the Services: Enable downloads, game features, website content, and purchases.
• 4.2 Improve, Optimize, and Develop: Analyze usage to balance difficulty, fix bugs, and test new features.
• 4.3 Communications and Support: Respond to requests and send important notices.
• 4.4 Advertising and Monetization (Where Used): Show ads, measure performance, and limit frequency.
• 4.5 Security, Fraud Prevention, and Legal Compliance: Protect against fraud and abuse, and comply with laws.
• 4.6 Business Operations: Manage internal operations and client relationships.

5. Legal Bases for Processing (EEA/UK Users)

We process personal data under: Performance of a contract, Legitimate interests, Consent, or Legal obligation.

6. How We Share Information

We do not sell your personal information in the traditional sense. We may share information with:

• 6.1 Service Providers: Analytics, advertising, cloud hosting, customer support, payment processors.
• 6.2 App Stores and Payment Processors: For transactions (we receive limited info).
• 6.3 Business Clients and Partners: Project-related info.
• 6.4 Legal Compliance and Protection: To comply with laws or protect rights.
• 6.5 Business Transfers: In mergers or acquisitions.

7. Advertising, Analytics, and Tracking

We use third-party tools for analytics and advertising. You can usually control ads-related settings via your device privacy settings.

8. In-App Purchases and Paid Services

Payments are handled by the relevant platform (Google Play, Apple, Steam, etc.). We do not store full payment card details.

9. Children’s Privacy

Our Services are not directed primarily to children under 13. We do not knowingly collect personal information from children under 13 without parental consent. Contact us if you believe we have.

10. International Data Transfers

We may process and store information in the United States and other countries. We implement appropriate safeguards where required.

11. Data Retention

We retain information only as long as reasonably necessary for the purposes described.

12. Your Rights and Choices

Depending on your location, you may have rights to Access, Correction, Deletion, Restriction, Objection, and Portability. Contact us at support@502coderiver.com to exercise these rights.

13. Data Security

We use reasonable measures to protect information, but no system is completely secure.

14. Third-Party Links and Content

We are not responsible for the privacy practices of third-party sites linked in our Services.

15. Changes to This Privacy Policy

We may update this policy. Continued use means acceptance of changes.